Music and Digital Signage Help Page | MUZICRAFT

HELP & HOW-TO VIDEOS

Sometimes a video beats a page of instructions. Find quick answers and step-by-step videos for your music and digital signage below. Questions? Call us at 805-981-9031.

Music help Digital signage help

MUSIC: HARMONY & PROFUSION

Quick answers for your music player, then how-to videos for the Harmony portal and app.

Quick answers

Profusion iS Quick Reference Guide

Have a Profusion iS? Here’s a quick reference guide for your player.

Download the guide (PDF)

What do the lights mean on the Harmony?

Click any image to see it full size.

What if I don't see my player on Now Playing or Sites?

If the player is not showing up on the web, that means it is not connected to the internet. Go to the player: if the center light is not green, it is not connected. Check the ethernet connection at the back of the player and make sure the cord is securely connected to both the device and the router or switch.

If they are not connected, reconnect and wait 2 minutes for the light to turn green.
If they are connected and the middle light is not green, check that your other devices on the network are getting internet. You may need to fix an issue with your internet.
If they are connected and the above has not fixed it, power cycle the device:
1. Unplug the device from power
2. Wait 2 minutes
3. Plug the device back in
4. The device will reboot. This can take 3–5 minutes.
If none of the above resolves the issue, call Muzicraft at 805-981-9031. Be sure to mention that you have already checked the connections and done a power cycle.

Which Harmony app do I use?

We know there are multiple Harmony Apps on the App and Play Store. Click the below links to go to the ones to control your music.

Mood Harmony for iPhone Mood Harmony for Android

Music how-to videos

Before you start

Look for an email from Mood Media
- This email will give you instructions on setting up your username and password.
Once you have those, go to Harmony.Moodmedia.com to log in
If you are having trouble with your login information call us at 805-981-9031

Video 1

The Harmony Portal: The Basics

This video introduces you to the Harmony website and shows you some basic controls. To follow along go to Harmony.Moodmedia.com

Video 2

The Music Library

This video focuses on the Music Library. In this video, you will learn how to add a program, create a mix, create a station, and add programs to the Mobile App.

Video 3

Schedules & Playlists

This video focuses on the Schedule function. In this video, you will learn how to create a schedule for your music and create a playlist to be controlled via a remote control.