September 2, 2022 Mathew

We Are Local!

Why Being Local Matters

There are many different reasons why someone will not call customer service. Some are too prideful to admit they need help, while others do not want to deal with the one who will be answering. Often you are connected to a good-natured person who has no idea how to help you. They are given a script, a section of canned responses that are meant to solve your problem, but most of the time they just frustrate us further. There are those who have had enough of us and immediately ask for a supervisor, who sometimes can help. When we call these customer service lines, we are often left with great stress and a feeling like we are just a number to these large corporations. Wouldn’t it be nice if we could get great customer service without the hassle? You can with Muzicraft Sound Engineering.

We understand what it means to be a local company. Being a local company means you have a relationship with the community. You know the people who come into your store perhaps because you also shop at their store. You have created a network of friends that you can call for help. Here at Muzicraft, we are the best to help because we are local. We not only come and install at your location, but we have eaten or shopped there. We know what the consumer wants because we are the consumer as well. We are helpful because we know the area and know your customers. Our reputation is also known to the community and can help boost your visibility.

We also are unique in that we have corporate backing from Mood Media. Mood is an international corporation with a large collection of media for us to provide to you! This partnership allows us to offer the competitive corporate rates with the local service. This also means we have the means and training to solve your big problems.

Our local relationships have led to great partnerships not only with our corporate partner but with the top brands in the Audio Visual Industry, including Bose, LG, and Klipsch to name a few. We are your connection to these corporations. When you call we know how to help you, we give you customized service and do not read from a script. We hope to be apart of your network of friends.

Next time skip the customer service line and contact Muzicraft Sound Engineering.

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